Shipping policy
We are committed to providing you with the best shipping experience possible. Please read our shipping policy carefully to understand our processes, timelines, and fees.
Shipping Locations
We ship products both within the European Union (EU) and internationally. Please note the details regarding shipping costs, delivery times, and customs for different regions.
Shipping Methods, Delivery Times, and Prices
We offer the following shipping methods through DHL:
-
Domestic Shipping (Netherlands)
- Delivery Time: 2-3 business days
- Carrier: DHL
- Price: €5.00 per order
- Delivery Time: 1-2 business days
- Carrier: DHL
- Price: €10.00 per order
- Standard Shipping
- Express Shipping
-
Within the EU
- Delivery Time: 5-7 business days
- Carrier: DHL
- Price: €7.00 per order
- Delivery Time: 2-4 business days
- Carrier: DHL
- Price: €15.00 per order
- Standard Shipping
- Express Shipping
-
International Shipping (Outside EU)
- Delivery Time: 7-14 business days
- Carrier: DHL
- Price: €15.00 per order
- Delivery Time: 3-7 business days
- Carrier: DHL
- Price: €25.00 per order
- Standard Shipping
- Express Shipping
Please note that delivery times are estimated and may vary due to external factors such as weather, holidays, and carrier delays.
Free Shipping
- Free Standard Shipping on orders over €150.00
Order Processing Time
- Orders are processed within 1-2 business days after receiving payment.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a DHL tracking number. You can use this number to track the status of your shipment on the DHL website.
Packaging
- All products are carefully packaged to ensure they arrive in perfect condition.
Shipping Address
- Please ensure that your shipping address is correct at the time of purchase.
- We are not responsible for orders shipped to an incorrect address provided by the customer.
Customs and Import Duties
- Orders within the EU generally do not incur customs fees or import duties. However, international orders (outside the EU) may be subject to customs duties, taxes, and other fees imposed by the destination country.
- Any additional charges for customs clearance must be borne by the customer. We have no control over these charges and cannot predict their amount.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
- We will work with DHL to resolve the issue and offer a replacement or refund as appropriate.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at: vdubscards@hotmail.com
We appreciate your business and look forward to providing you with an exceptional shopping experience.
Vdub's Cards reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting to our website.